Privacy Policy

1. Introduction

Soleno (“we,” “us,” or “our”) is a custom software development studio operated by Shahid Hasan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at soleno.io or engage our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, and any details you share through our contact form.
• Project details — project type, budget range, and timeline preferences submitted via our inquiry form.
• Communications — messages, emails, and any other correspondence you send to us.

We also collect certain information automatically when you visit our site:

• Usage data — pages visited, time spent on pages, referral source, and general browsing behavior via Google Analytics.
• Device information — browser type, operating system, and screen resolution.

3. How We Use Your Information

• To respond to your inquiries and communicate about potential or ongoing projects.
• To deliver and manage the services you have engaged us for.
• To send project-related updates, invoices, and relevant follow-ups.
• To analyze site usage and improve our website experience.
• To comply with legal obligations.

4. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics — for website traffic analysis. Google may collect data in accordance with their own privacy policy.
• Resend — for delivering contact form submissions to our team via email.
• Vercel — for hosting and serving our website.

We do not sell, rent, or trade your personal information to any third parties.

5. Cookies & Tracking

Our site uses cookies and similar technologies through Google Analytics to understand how visitors interact with our website. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the duration of any resulting business relationship and a reasonable period thereafter.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict our processing of your data.
• Request a portable copy of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at hello@soleno.io.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hello@soleno.io.